CX/REFRESH was incubated in late 2015. Over 2 years we institutionalised the processes, people and technology that together build a world class customer experience.

We have held 300+ hours of CX/REFRESH workshops for our customers. We have also undertaken 10+ CX/REFRESH Audits for growing startups looking to raise money, mid-size and large businesses.

These resulted in incredible ideas and solutions that we created together with our customers.

CX/REFRESH brings together learnings from the thought leaders, business champions, entrepreneurs and global practitioners that we worked with over the past 2 years. We will implement these learnings to build world class CX solutions for your business.