CX/REFRESH was incubated at DialDesk in late 2015. Over 2 years we institutionalised the processes, people and technology that together build a world class customer experience.

We have held 300+ hours of CX/REFRESH workshops for our customers. We have also undertaken 10+ CX/REFRESH Audits for growing startups looking to raise money, mid-size and large businesses.

These resulted in incredible ideas and solutions that we created together with our customers.

DialDesk is India’s first all inclusive customer experience company. Dialdesk started in 2009, with the aim to provide customer service solutions to businesses at an affordable cost.