Apple was in a close to failing state when Steve Jobs came back to the job. Nobody better than him could understand what Apple was, the soul of the company and their customers.
In this rare public address, Steve makes a remarkable mention of CX:
You’ve got to start with the customer experience and work backwards to technology.
At DialDesk we are consistently innovating to deeply understand the CX gaps in our customer’s businesses and build innovative solutions that create world class CX for our customers and their customers.
We invite you to host the CX/REFRESH Workshop with your leadership team at your office. Call DialDesk today: