How world class CX is creating billions in value – the event – Gurgaon edition

One of the top 3 investments for any business to thrive in the future is to setup people, processes and technology to build world class customer experience. 

About the event : agenda

  • 2:00pm – 2:20pm – open networking
  • 2:30pm – 2:40pm – introduction by Paritosh Sharma, Founding Partner, TAG Advisors
  • 2:40pm – 2:55pm  – Why is CX critical for business growth, Deepak Kashyap, Co-founder and CEO, DialDesk
  • 3:00pm – 4:30pm – How CX creates billions in value (pane discussion)
    • Deepak Kashyap, Co-founder and CEO, DialDesk
    • Anil Porter, A.V.P. IT & GDS Services, ITQ
  • 4:30pm – 5:00pm – Q&A
  • 5:00pm – open networking